Culver City’s iPhone App Connects Local Govt. and Citizens

One Southern California city has found a way to put technology to good use by letting citizens report issues to the local government through an iPhone application. The program is called the Culver City Connect mobile app and it lets any iPhone user open the app, take a picture of an issue that needs fixing – say potholes or graffiti – and the GPS and camera features of the iPhone will report the location so that problems can be reported without citizens having to visit City Hall or make a phone call. Efficiency and speed seem to be the most beneficial aspects of this new app, as the picture is automatically sent to the person who is responsible for fixing whatever issue needs to be addressed. Better yet, the application is a free download at the iPhone App Store. If the new app proves its usefulness, then perhaps more cities will be eager to adopt the same technology in order to save time and money and to show local governments are up to speed with the conveniences such technology can provide.

Comments

[Richard Bloom , City of Santa Monica Councilmember]

Santa Monica implemented this last month, too. I believe this technology will spread quickly as it is user friendly, inexpensive and relatively easy to integrate into municipal systems. Early adopters will will be high performing local governments that have already have excellent customer service models and understand how this new service provides an opportunity to better address constituent needs.

[William La Pointe]

As the Director of Parks, Recreation and Community Services in Culver CIty I have found this app to be incredibly helpful in the performance of my duties as well. While I am out in the parks reviewing and evaluating our maintenance work, I am able to provide immediate responses (good and needing more work) to our staff who have just completed the work or need to place a new project on their list. I am also able to provide other department's with comments and photos as I move from park to park. Very nice app and easy to use.

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[Ellen Switkes]

LA Storytelling Festival in Culver City, Ca. Festival will be held on Saturday Nov. 13, 2010. It's an all day event at the UMC Complex, 4464 Sepulveda Blvd., Culver City, Ca. 90230. Storytelling concerts, workshops, story swaps, and performances. Featuring all types of stories from traditional fairy and folks tales to adults only fringe stories. Free children's concert. Tickets for other events can be purchase at www.lastorytellingfestival.com

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