It is now possible to rapidly recover telecommunications during cable cuts, phone system crashes, power failures, evacuations and even carrier failures due to a new service called Telecom Recovery, offered by TelData Enterprise Networks, A West Coast Cabling Company.
Every city should have a communications recovery capability in place just in case the unexpected happens, but many do not, or what they do have is inadequate. While there are many options for mass/emergency notification, Telecom Recovery provides the often-overlooked and difficult-to-solve opposite: the rapid recovery of incoming calls to existing phone numbers. One of their products can also restore outbound dial tone to an entire phone system, even if all the carrier lines are cut, and even if the carriers themselves have failed or are congested.
One of the company’s latest innovations, which will soon be released, is a smartphone app that can turn a smartphone into a satellite phone when it’s in or near the workplace. Telecom Recovery also has the ability to recover 9-1-1 calls for failed dispatch centers and even isolated communities. For example, several small towns on the 395 corridor have found themselves repeatedly cut off after wildfires damaged their lines, losing their 9-1-1 service. Of course, this presents safety concerns. With Telecom Recovery’s systems in place, this will no longer be a problem.
The funny thing about outages is their unpredictability. One California hospital had their copper phone lines stolen during the night, which Telecom Recovery quickly fixed. Even a popular episode of American Idol or the rush after a football game can cause enough congestion to overwhelm carriers’ lines. Telecom Recovery is designed to help restore communications in situations like these.
Telecom Recovery has customers in 40 states around the country and just about every industry. Any city or other organization that feels serious pain when the phones stop ringing can benefit from this service. Contact Julie Mondragon at Teldata at 619-387-2205 or www.teldata.com for more information.